Trouble Shooting Issues for Additional Tips.

Trouble Shooting Issues and Questions
1. They cannot run a Boot camp in a iBook G4. What will you tell the customer to resolve the issue?

2. After a customer install a Boot Camp, he complained that she can not eject the disk inside. How would you resolve the issue?

3. The customer tried installing Windows Vista on the Boot Camp. But after several attempts no success to install the Operating System. How would you resolve the issue?

4. A customer complained about his printer cannot print using a MacBook computer. What will you tell the customer to solve the issue?

5. Another customer came in a complained that the Mac computer couldn’t connect wirelessly to the internet at home. He claimed that he bought a brand new router. What would you tell the customer to resolve the issue?

6. A customer brought a Mac computer because he complained that somebody else is controlling his mouse and pointer. What will you do to resolve the problem?

7. A brand new MacBook was brought to your attention because the customer couldn’t use it to print to his old printer. What will you tell the customer to solve this problem?

8. A web designer brought his MacBook computer because he claimed that he cannot upload his files for the webpage he is designing. He said that it display read-only files. How would resolve the issue?

9. What are the tree requirements to see another “Back to Mac” computer to appear in the “Shared” list in a Finder window sidebar?

10. A customer brought a MacBook. Complains that whenever he tried to repetitively zoom an image in a document but the computer hangs. How would you explain a solution to the customer?